Labour Relations/Human Resources Specialist - Brampton

Date: 03-Jun-2019

Location: Brampton, ON, ON, CA

Company: Coca-Cola Canada Bottling Limited

About Us


Proudly Canadian and Independently Owned, we are Coke Canada!


Coca-Cola Canada Bottling Limited is Canada’s premier bottling company. We are an independently owned business encompassing over 5,800 associates, more than 50 sales and distribution centres, and 5 production facilities nationwide.

We have a 120-year heritage of manufacturing, marketing, selling, and distributing the major branded ready-to-drink products Canadians love.


Our brands include: Coca-Cola®, Diet Coke®, Coca-Cola® Zero Sugar, Coca-Cola Life™, Sprite®, Fanta®, Barq’s®, NESTEA®, POWERADE®, Minute Maid®, DASANI® and Vitaminwater®; and our partner brands: Canada Dry®, Monster Energy®, Evian® and A&W®.


About our People


We are committed to doing our best every day and our core values define and reflect how we work:


  • Safety First
  • Integrity
  • Accountability
  • Quality
  • Entrepreneurial


About this Opportunity:


As a Human Resources Specialist, you will report into the Human Resources Business Partner and be based out of Brampton.  In this role you will be responsible for providing Labour Relations/ Human Resources and people management support, advice to business leaders enabling them to make informed business decisions. Reporting into the HR Business Partner, Manager – Brampton, this position will assist in supporting the Field Sales, Production, Warehouse and Distribution business units.


Key Responsibilities:


  • Support leaders with Human Resource objectives to include appropriate policy and CBA interpretation as well as performance management guidance  
  • Provide subject matter expert (SME) advice, training, guidance and counsel to supervisors in all Labour Relation and CBA interpretations.
  • Support the grievance preparation and administration process working in conjunction with Union representatives, HR Business Partners and internal business stakeholders
  • Create and maintain filing system for active grievances, refereed to arbitration, monthly agendas, specific cases and documents
  • Use non-traditional collaborative skills and approaches to labour relations, including labour-management partnership, alternative dispute resolution.
  • Track grievances and provide information, guidance, analysis, recommendations and assistance on issues and cases.
  • Answer questions supervisors may have regarding employee performance or disciplinary recommendations.
  • Prepare decisional memorandums reflecting recommendations on each case for consideration by managers.
  • Perform investigations and prepare finding on active case files in accordance with CBA.
  • Work with employees to resolve or redirect questions or concerns
  • Lead the attendance management program ensuring effective training, communication and consistency within each business unit. Assist with investigations to resolve labour and employment issues.
  • Monitor and complete all relevant reports, tracking systems, and documentation, as needed
  • Support quarterly frontline Leadership Academy including the solicitation, facilitation and organization of facilitators and attendee tracking.


What you will need to succeed in this role:


  • Bachelor's Degree within a related field required (CHRP or Masters Degree is preferred)
  • 1 – 3 years of Labour Relations and Human Resources experience required
  • Must have knowledge of federal and provincial employment and labour law
  • Previous consumer products industry a plus (specifically within a unionized environment)
  • Strong interpersonal, problem solving and conflict resolution skills
  • Ability to interact with all levels of employees and management


Required knowledge, skills and attributes:


  • Proven knowledge of Human Resources Practices, labour relations, employment law and recruitment
  • Proven Knowledge of Occupational Health and Safety and Workers Compensation Board regulations
  • Strong organizational, time management and interpersonal skills to address heavy peak period work activities
  • Strong problem-solving skills and proven ability to exercise sound professional judgment, especially regarding confidential/sensitive matters
  • Ability to work in a fluid and challenging work environment with changing deadlines
  • Ability to communicate in a sensitive, courteous manner with members, office staff, stakeholders and the general public
  • Understanding of and a commitment to confidentiality
  • Excellent communication skills (written and verbal, formal and informal);
  • Intermediate skills in the MS Office Suite and HR Computer Systems literacy.



  • Bachelor’s Degree in Human Resources Management, Business Administration or related program or post-graduate certificate in Human Resources
  • 5+ years of progressive experience in Human Resources, preferably in a union environment
  • CHRP or CHRL/CHRE designation or working towards designation


Important – All offers of employment at Coca-Cola Canada Bottling Limited (“Coke Canada”) are conditional upon a successful background clearance obtained through our contracted third party vendor. The standard clearance requirements depend on the position and may include some or all of the following: criminal clearance, employment verification, education verification and driver’s abstract review. Please advise the Talent Acquisition team if you have any questions or concerns in regards to this once you are contacted for further consideration.


Coke Canada is committed to creating a diverse and inclusive workforce with a number of programs, policies and resources in place to support our people.

For individuals with disabilities, should you require accommodations or support throughout the recruitment process please contact our Talent Acquisition Services team by calling 1-844-383-2653 or email



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